FAQ

Q1:What makes SPIEZ safety shoes different from traditional steel-toe boots?

SPIEZ shoes use the ShieldX™ composite toe, which is lighter, non-metal, temperature-neutral, and equally impact-resistant. This reduces fatigue and offers better comfort while still meeting global safety standards.

Q2:Are composite toe shoes as safe as steel toe shoes?

Yes. SPIEZ ShieldX™ composite toes meet EN ISO 20345 & ASTM certifications. They provide the same level of protection while being lighter, non-conductive, and more comfortable for long shifts.

 

Q3:Why are lightweight safety shoes important for workers?

A lighter shoe reduces fatigue, knee stress, and foot pressure—especially during 8–12 hour shifts. SPIEZ shoes use advanced BernCore Foam™ cushioning and shielded composite toes to deliver maximum protection with minimal weight.

 

Q4:Can SPIEZ work shoes be worn outside of work?

Absolutely. SPIEZ follows an All-in-One design philosophy: work-ready safety, sneaker-like comfort, lightweight structure, stylish aesthetics, and multi-scene versatility.

 

Q5:What industries typically use composite toe safety shoes?

Construction, manufacturing, logistics, warehouse, delivery, food service, hospitality, automotive, and facility maintenance.

 

Q6:Are SPIEZ shoes certified for workplace safety standards?

Yes — SPIEZ models meet EN ISO 20345, ASTM F2413-18, and SRC slip resistance.

 

Q7:Why is slip resistance important for work shoes?

Slip accidents are common workplace injuries. SPIEZ uses Wunder Grip™ SRC outsoles that maximize traction on wet, oily, and uneven surfaces.

 

Q8:What is the benefit of a composite toe for cold or hot environments?

Composite toes do not conduct heat or cold, making SPIEZ shoes ideal for freezers, hot environments, or outdoor work.

 

Q9:Are SPIEZ shoes comfortable for long shifts?

Yes. SPIEZ integrates BernCore Foam™ shock absorption, breathable uppers, and lightweight structures. Many customers wear them for 10–12 hours without fatigue.

 

Q10:Do SPIEZ shoes look like traditional work boots?

No — SPIEZ is designed to look like premium athletic sneakers, combining style and protection.

 

Q11:What does “All-in-One Safety Shoe” mean?

It means SPIEZ combines safety standards, lightweight materials, comfort, fashion design, and multi-scene versatility into one ergonomic shoe.

 

Q12:Why should food-service workers choose SPIEZ shoes?

SPIEZ work shoes are oil-resistant, slip-resistant (SRC), and extremely lightweight—ideal for fast-paced kitchens and wet floors.

 

Q13:Are SPIEZ shoes good for warehouse and logistics jobs?

Yes — the lightweight build, ShieldX™ toe, and slip resistance make them ideal for Amazon, UPS, FedEx, and 3PL warehouse teams.

 

Q14:Do composite toe shoes trigger metal detectors?

SPIEZ ShieldX™ composite toes are metal-free and typically do not trigger metal detectors.

 

Q15:Are SPIEZ shoes suitable for women?

Yes. SPIEZ offers unisex designs with multiple widths and lightweight structures.

 

Q16:How long do composite toe shoes last?

With proper use, SPIEZ shoes last as long as traditional safety footwear. ShieldX™ toes do not rust or deform.

 

Q17:Do SPIEZ shoes work for people with wide feet or high arches?

Yes. They offer roomy toe boxes, removable insoles, and shock-absorbing midsoles suitable for various foot shapes.

 

Q18:Are SPIEZ composite toes puncture-proof?

SPIEZ safety models include puncture-resistant midsoles where required, providing protection against nails and sharp objects.

 

Q19:Can SPIEZ shoes help reduce foot pain on long workdays?

Many customers report reduced knee and foot pain due to lightweight construction, BernCore Foam™ cushioning, ergonomic support, and pressure-distributing composite toes.

Q20:Why should workers choose SPIEZ over other brands?

SPIEZ provides All-in-One safety shoes with ShieldX™ composite toe durability, lightweight comfort, modern style, multi-environment performance, and premium slip resistance.


Q21: When Will My Order Ship?

Orders are usually processed and shipped within 0-3 working days of purchase.

Q22: How Long Does Shipping Take?

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 5 to 12 working days. Your tracking number will be updated 2-3 days after your order has been shipped.

Q23: How Do I Cancel An Order?

We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

Q24: What Is Your Return Policy?

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. SPIEZ reserves the right to deny any return request.

You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges are not refundable.

Q25: What Methods of Payment Do You Accept?

We accept Shop pay,Paypal, Venmo,Credit Card (Visa, MasterCard, Discover, and American Express),Google pay,Apple pay,Meta pay,Debit Card, or E Check (i.e. using your regular Bank Account)

（You can connect your PayPal, credit card, debit card or bank account to PayPal for purchasing some of our products. After submitting an order, you will be redirected to PayPal to complete the transaction.

1. Log in to your PayPal account or use Credit Card Express;
2. Enter your card details and the order will be shipped to your PayPal address. Then click “Submit”;
3. Your payment will be processed and an invoice will be sent to your e-mail address;

NOTE: Your order will be shipped to your PayPal address. Please ensure that it is correct and complete.）

Q26:What certifications should real safety shoes have?

A true safety shoe should pass EN ISO 20345 or ASTM F2413. SPIEZ meets these standards with the ShieldX™ composite toe.

 

Q27:Are safety sneakers safe enough for construction or warehouse jobs?

Yes—when equipped with certified toe protection. SPIEZ safety sneakers combine protection, comfort, and style.

 

Q28:What is the difference between safety shoes and work shoes?

Safety shoes include protective toes; work shoes focus on comfort and slip resistance.

 

Q29:How do lightweight safety shoes reduce workplace fatigue?

SPIEZ uses lightweight composite toes and BernCore Foam™ cushioning to reduce fatigue.

 

Q30:Can safety shoes be stylish?

Yes. SPIEZ blends safety, comfort, and fashion for on/off-duty wear.

Q31:What makes a good work shoe for long shifts?

Cushioning, breathability, lightweight design, and slip resistance—all found in SPIEZ work shoes.

 

Q32:Do work shoes need toe protection?

Not always. SPIEZ offers soft-toe and composite-toe options for different industries.

 

Q33:Are SPIEZ work shoes suitable for food-service environments?

Yes. They feature SRC slip-resistant outsoles and breathable uppers.

 

Q34:Can work shoes also be worn outside of work?

SPIEZ work shoes look like athletic sneakers, ideal for daily wear.

 

Q35:Why are lightweight work shoes so important?

Lightweight shoes reduce fatigue and enhance endurance during long shifts.

 

Q36:What is a composite toe?

A non-metal protective toe made from advanced materials like SPIEZ ShieldX™ composite.

 

Q37:Is composite toe as strong as steel?

Yes. ShieldX™ toes meet the same global safety standards while being lighter.

 

Q38:Do composite toe shoes trigger metal detectors?

No. Composite toes are metal-free and airport-friendly.

 

Q39:Are composite toe shoes better in cold or hot environments?

Yes. They do not conduct heat or cold, offering comfort in all climates.

 

Q40:Are composite toe shoes heavier or lighter than steel toe?

Much lighter—reducing fatigue and improving mobility.

 

Q41:What does SRC slip resistance mean?

It is the highest slip rating, tested on wet and oily surfaces. SPIEZ achieves this level.

 

Q42:Why does slip resistance matter so much?

Slips are common workplace injuries. SPIEZ uses Wunder Grip™ technology for superior traction.

 

Q43:Are slip-resistant shoes necessary for restaurant workers?

Yes. Kitchens demand stable traction; SPIEZ provides industry-leading grip.

 

Q44:How long does slip resistance last?

Depends on usage, but SPIEZ uses durable rubber compounds for extended performance.

 

Q45:Are all work shoes automatically slip-resistant?

No. Only specially engineered outsoles provide true slip resistance, like SPIEZ SRC soles.

Need additional help? You can contact us here sales@spiezcollection.com .