Promotion Terms and Conditions

Dear Customer, welcome to our limited-time promotions! We are currently running both a "Buy 3, Get 1 Free" and a "Buy 2, Get 1 50% Off" offer. Please read the following terms carefully to ensure a smooth shopping experience.

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I. "Buy 3, Get 1 Free" Rules

1. Offer Details: Purchase any three (3) items tagged with 【Buy 3, Get 1 Free】, and you will receive the lowest-priced item among them for free.

2. Discount Calculation: The system will automatically identify and apply a 100% discount to the cheapest item in your cart that is part of this promotion.

3. Bulk Discounts: Buy 6 items to get 2 free, buy 9 to get 3 free, and so on.

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II. "Buy 2, Get 1 50% Off" Rules

1. Offer Details: Purchase any two (2) items tagged with 【Buy 2, Get 1 50% Off】, and the lower-priced item of the two will receive a 50% discount.

2. Discount Calculation: The system will automatically apply a 50% discount to the less expensive item in your cart that is part of this promotion.

3. Key Clarification: "Get 1 50% Off" refers specifically to a 50% discount on the lower-priced item of the two, not an item of your choice.

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III. General Terms & Important Notes

1. Promotional Scope: Only applies to items marked with the corresponding promotion tags. The two promotions cannot be combined (e.g., you cannot buy four items and apply both promotions).

2. Order & Payment: Discounts are only valid for items purchased in a single order and a single transaction. Separate orders cannot be combined to qualify for the promotion.

3. Return/Refund Policy (Very Important):

   • If you return part of your order, causing it to no longer meet the promotion requirements (e.g., returning one item from a 3-item set), the promotional discount will be void. Your refund amount will be recalculated on a pro-rata basis based on the actual amount you paid.

   • Example (Buy 2, Get 1 50% Off): Item A (￥100), Item B (￥80). Paid amount: ￥100 + (￥80 / 2) = ￥140. If you return Item A, the promotion is void. Refund amount: ￥140 - ￥80 = ￥60.

4. Coupon & Offer Stacking: These promotions generally cannot be combined with other similar offers (e.g., site-wide spend-and-save discounts). Final eligibility will be shown on the checkout page.

 IV. Important Notes (Please Read Carefully)

**Explanation of "Free 1":** "Free 1" means the price of the lowest-priced item among the three items will be reduced, not that you can choose any item. This is a fixed rule automatically calculated by the system and cannot be manually specified.

**Order Consolidation and Splitting:** The discount is only valid for the same order and a single payment. Orders placed separately cannot be combined to enjoy the discount. Please make sure you have enough items in your shopping cart before submitting the order.

**Return/Refund Policy:** This is crucial to avoiding after-sales disputes, so please pay special attention!

**Full Order Return:** If you return the entire order, we will give you a full refund.

**Partial Return:** If you need to return part of your order (including items that have already been free) after enjoying the discount, your discount eligibility will be recalculated, and the refund amount will be distributed proportionally to the discount amount.

**Example:** You bought three items: A (100 yuan), B (80 yuan), and C (60 yuan). Item C was free, so your actual payment was 180 yuan. If you only want to return item A, the system will reassess: you only purchased items B and C, which does not meet the "buy three get one free" condition. Therefore, the refund amount will be (100 / 240) * 180 = 75 yuan (i.e., the amount after deducting the cost of item A), not 100 yuan.

If you return the free item C: your eligibility for the promotion will be void, and you will need to pay the original price for items A and B. The refund amount will be the actual amount paid 180 yuan - (100 yuan for item A + 80 yuan for item B) = 0 yuan.

Refund Amount: All refunds will be calculated based on the amount you actually paid, not the original price of the items.

Combination with Other Offers:

This promotion cannot be combined with other similar offers in the store (e.g., second item half price, full reduction promotions).

Whether it can be used in conjunction with coupons depends on the actual display on the checkout page.

V. Frequently Asked Questions (FAQ)

Q: Can I choose which item to get for free?

A: No. The system will automatically waive the lowest-priced item for you; this is a standard rule for the promotion and cannot be manually modified.

Q: I bought three items, one of which was a free gift. Does that count towards the promotion?

A: No. Free gifts are not counted towards the "Buy 3 Get 1 Free" promotion.

Q: What if I find an item is out of stock after placing my order?

A: If your order does not meet the promotion requirements due to an out-of-stock item, our customer service will contact you to discuss a solution (such as order cancellation, item replacement, or cancellation of the discount).

Q: Do the promotional items enjoy warranty and after-sales service?

A: Yes. The promotional items enjoy the same quality guarantee and after-sales service as normally purchased items.

VI. Disclaimer Within the scope permitted by law, this store reserves the right to the final interpretation of this promotion. In the event of force majeure (such as system failure, network attack, etc.) that prevents the promotion from continuing, this store has the right to suspend or terminate the promotion and will notify users as soon as possible.

Friendly Reminder: Please carefully check the product information, size, specifications, etc. before shopping to ensure that the selection is correct. If you have any questions, please contact our online customer service before placing your order.

VII. Flash Sale limited-time discount items are not eligible for any other promotions on the website.

Happy shopping!

  Regards,
  The Spiez Team